Upcoming Training Sessions

GWA-OW Calculator Software Online Training Sessions

January 7, 2021: We’ll be running the GWA-OW Calculator Software Online Training: Special Topics series again from February 8-12, 2021.

About the Sessions

The sessions will each be around 2.5 – 3 hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.

Dates and Topics

Case Intake Highlights

Monday, February 8, 2021 from 2-5 p.m. Eastern Time

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments

Tuesday, February 9, 2021 from 2-5 p.m. Eastern Time

Accounting Menu Functions 

Wednesday, February 10, 2021 from 2-5 p.m. Eastern Time

Accounting Reports & the Month-End Closing Process

Thursday, February 11, 2021 from 2-5 p.m. Eastern Time

Employment Assistance – Part 1

Friday, February 12, 2021 from 10 a.m.-1 p.m. Eastern Time

Employment Assistance – Part 2

Friday, February 12, 2021 from 2-5 p.m. Eastern Time

Detailed agendas and a registration link were emailed to all GWA-OW Calculator software users on January 7, 2021. If you didn’t receive the email and would like to register for a session, please contact our office at (519) 679-2403.

Income Assistance Manager Software Online Training Sessions

October 6, 2020: We’re happy to announce the introduction of our new Income Assistance Manager Software Online Training: Special Topics series. 

About the Sessions

The sessions will each be three hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.

Dates and Topics

Client Entry Screens

Wednesday, November 4, 2020 from 1-4 p.m. Central Time

Forms & Letters, the Tenant Profile, Verifications and the Files Option

Thursday, November 5, 2020 from 1-4 p.m. Central Time

Monthly Variable Allowance Batch Entry (for processing hydro payments)

Friday, November 6, 2020 from 1-4 p.m. Central Time

Payment Functions

Monday, November 9, 2020 from 1-4 p.m. Central Time

Client Management Reports

Tuesday, November 10, 2020 from 1-4 p.m. Central Time

Accounting & Administrative Reports, Bulk Forms and Blank Forms

Thursday, November 12, 2020 from 1-4 p.m. Central Time

The Housing Module

Friday, November 13, 2020 from 1-4 p.m. Central Time

Detailed agendas and a registration link were emailed to all Income Assistance Manager software users on October 6, 2020. If you didn’t receive the email and would like to register for a session, please contact our office at (519) 679-2403.