Upcoming Training Sessions

Income Assistance Manager Software Online Training Sessions

October 6, 2020: We’re happy to announce the introduction of our new Income Assistance Manager Software Online Training: Special Topics series. 

About the Sessions

The sessions will each be three hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.

Dates and Topics

Client Entry Screens

Wednesday, November 4, 2020 from 1-4 p.m. Central Time

Forms & Letters, the Tenant Profile, Verifications and the Files Option

Thursday, November 5, 2020 from 1-4 p.m. Central Time

Monthly Variable Allowance Batch Entry (for processing hydro payments)

Friday, November 6, 2020 from 1-4 p.m. Central Time

Payment Functions

Monday, November 9, 2020 from 1-4 p.m. Central Time

Client Management Reports

Tuesday, November 10, 2020 from 1-4 p.m. Central Time

Accounting & Administrative Reports, Bulk Forms and Blank Forms

Thursday, November 12, 2020 from 1-4 p.m. Central Time

The Housing Module

Friday, November 13, 2020 from 1-4 p.m. Central Time

Detailed agendas and a registration link were emailed to all Income Assistance Manager software users on October 6, 2020. If you didn’t receive the email and would like to register for a session, please contact our office at (519) 679-2403.

 

GWA-OW Calculator Software Online Training Sessions

October 14, 2020: We’ll be running the GWA-OW Calculator Software Online Training: Special Topics series again from November 16-20, 2020

About the Sessions

The sessions will each be three hours in length and they will focus on a specific topic. The sessions will be conducted live online using Zoom video conferencing software. You will not need to have a paid Zoom account in order to participate in the session. The Zoom meeting link will be emailed to registered attendees a few days before each session. Ideally, your device (desktop, laptop, tablet or a cell phone) should have a reliable, strong internet connection along with a webcam and speakers. You can still register for a session if your device doesn’t have a webcam, but your device must absolutely have speakers in order to be able to hear the instructor.

Dates and Topics

Issuing Monthly/Bi-Monthly Ontario Works Payments & All Other Types of Payments

Monday, November 16, 2020 from 2-5 p.m. Eastern Time

Accounting Menu Functions (New Topic)

Tuesday, November 17, 2020 from 2-5 p.m. Eastern Time

Accounting Reports & the Month-End Closing Process

Wednesday, November 18, 2020 from 2-5 p.m. Eastern Time

Case Intake Highlights

Thursday, November 19, 2020 from 2-5 p.m. Eastern Time

Employment Assistance – Part 1

Friday, November 20, 2020 from 10 a.m.-1 p.m. Eastern Time

Employment Assistance – Part 2

Friday, November 20, 2020 from 2-5 p.m. Eastern Time

Detailed agendas and a registration link were emailed to all GWA-OW Calculator software users on October 14, 2020. If you didn’t receive the email and would like to register for a session, please contact our office at (519) 679-2403.