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It’s that time of year when we ask all of our clients to complete the Client Directory Update Form. We need you to do this once a year to ensure that the contact and staff information that we have on file for your office is complete and up-to-date.

We already emailed a link to complete the form online, but if you’ve misplaced the email and would like the link resent, please email Jennifer at


Don’t forget that you need to provide your social assistance clients with a T5007 Statement of Social Assistance Payments slip for 2018 by February 28.

You also need to submit the T5007 Summary of Benefits form to the CRA by the same date.

We already emailed instructions on how to complete the T5007 process in the GWA-OW Calculator software and in the Income Assistance Manager software, but if you’d like the email resent or if you need help, please email Jennifer at

Don’t forget that Ontario Works rates will be increasing 1.5% on October 1, 2018. The increase was already programmed into the GWA-OW Calculator software back on August 8, 2018 as part of version 1.11.17. If you would like to view or print the new Ontario Works rate table for October 2018, go to the Help menu in the software and select Rate Tables.